The most practical way, it seems, is to start with the Amex Platinum card to match the spending requirement ($100,000 - $450,000) as listed above.. Having said so, in terms of the benefits, the closest card that can compare to the Amex Centurion card is the Amex . Concierge is available day or night, ready to assist you. Concierge hour changes Starting July 5th, the concierge will change their hours from 24/7 to 8am to midnight edt. Using Platinum Concierge for clubs in Vegas - FlyerTalk Forums After a few minutes, she told me that there was a Delta Crown Room just outside the security check point and I should be able to use it by just "flashing my Amex Platinum Card". I was happy about Amex Ending Email Concierge On August 18th, 2021. 2022 MBTS GOLF TOURNAMENT REGISTRATION FORM - Women's Golf ... I Was A Concierge For American Express Platinum And Black Cards. That's a long time to wait, but there's more. With best-in-class travel perks, the ability to earn powerful Membership Rewards points, and the premium allure of a flashy metal finish, the Platinum Card should have a place in every frequent traveller's wallet. For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. The Amex Platinum Card Concierge Service Guide [2021] Highlights. As of December 31, 2017, the company had 112.8 million cards in force, including 50 million cards in force in the United States, each with an average annual spending of $18,519. The most exclusive concierge card in the world, the invitation-only American Express Centurion Black Card, comes with a $10,000 initiation fee and an annual fee of $5,000. Two of the delivery shops wanted $300-400. This perk provides access to (and discounts on) a variety of airport services, from chauffeured rides to personal airport escorts, at more than 700 airports worldwide. American Express' concierge service is a type of personal assistant you gain access to when you become an eligible cardmember. Most cardholders must pay $550 per year. A day later I received some links to local ferry companies. With our new website, we understand your travel preferences are unique to you. A husband and wife holder of the card can, therefore, expect to pay $725 in annual fees. Email No. I've see this questioned answered a ton of times, but I figured I'd make mine a little more personable to determine the answer. 35% of your points back for ALL First Class or Business Class flights booked through the Amex travel portal American Express' concierge service is a type of personal assistant you gain access to when you become an eligible cardmember. I've dealt with amex's concierge service from a different perspective. Although, several applicants with credit scores in the 600s have also been approved, even as low as 643. George Chen . End of personal assistance for Platinum credit card customers leaves issuer with less scope to differentiate itself from its bigger rivals. Recent wait times to reach the Platinum Concierge team were taking up to 9 days for simple email . To contact the concierge, call the number on the back of your Mastercard World Elite card. Note, too, that concierge services are typically available 24/7, so you don't have to worry about matching up time zones if you're abroad or waiting to get the help you're looking for. American Express already announced American Express Removing Centurion Lounge Guest Access starting in 2023 as a way to attempt to make the lounges less crowded. If your credit score is borderline 700, you might wait until your score crosses that threshold. May 15, 2019, 7:21 AM. Whether you need to make arrangements for a client dinner, or you need to find the perfect gift for an associate, you can count on our Concierge to take care of your requests, large and small. American Express | Membership Rewards - Using Platinum Concierge for clubs in Vegas - I am a new platinum cardholder and haven't really used the concierge for much yet. This represents generic & indicative value based on the average usage by the existing Platinum Cardmembers. The AMEX Platinum Card offers a variety of exceptional benefits with a steep annual fee to match. The Centurion Lounge by American Express. I (33m) got a Green Dot secured card with a $200 limit back in Nov 2018 to build credit for a house. Archived. Read: Best . Although, several applicants with credit scores in the 600s have also been approved, even as low as 643. Downdetector only reports an incident when the number of problem reports is significantly . Chase also features Visa Signature cards that offer concierge services, including the Chase Freedom card. Based on our latest valuations, that bonus is worth $1,200. Currently, Amex's welcome bonus rewards you with 100,000 points after you spend $6,000 with the card in the first six months of card membership. Premium credit cards have offered concierge service as a benefit for years. Learn more. hide. The card is currently offering a welcome bonus of 60,000 Membership Rewards points after you spend $4,000 in purchases in the first six months of account opening. How to get an invite for the American Express Centurion Card If you'd like to speed up the process of getting an invitation, there is a way to send American Express a proverbial poke. Its pretty nice although I need to change flight times as there to early. According to TPG, Amex is ending email support for Platinum Card concierge requests in August, and contact will only be available by phone from that date to cut down on the large number of requests. The transaction was very fast and I received e-mail confirmation of the reservation the same day. The mobile check-in function comprises three simple steps performed by the guest: registration, credit card pre-authorisation, and identity verification upon reaching the hotel. Used Amex Plat Concierge to book tee times at Torrey Pines Golf Course during a trip to San Diego area. Earning rates. It largely depends on your credit history. 100% Upvoted. Wait staff work hard for their money, so feel free to include a tip of between 10 and 15% on your bill. You'll also earn up to $120 in annual dining statement credits. 24/7 Concierge. Some experts recommend waiting two years to apply for the Amex Platinum after you get your first credit card. The concierge service from the Amex Platinum card is one of those benefits. 2.Terms and Conditions Apply. best. To enroll, simply add offers to your Premier American Express® Card on the Amex Offers website. Call 1-855-802-1387 today or start online at travel.mastercard.com. AmEx and Resy, founded in 2014, declined to disclose the terms of the deal. AMEX Platinum Card Concierge Service ($450/year) Next up is the Saks Fifth World Elite Mastercard, this one does not have an annual . Usually, they are available 24 hours a day, seven days a week and are available by calling a phone number provided by your credit card provider. July 17, 2012. It is an exclusive benefit for the American Express Platinum card, the Centurion® Card from American Express, the Delta SkyMiles® Reserve American Express Card and the Hilton Honors American Express Card cardholders. As part of our overall rewards, we offer benefits programs designed to help you maintain a healthy lifestyle including health, dental and vision insurance. Amex Concierge found a fantastic one for $150 ^ Benefits EligibilityFull Time Benefits: At Sodexo, we believe every employee should have the resources to be their best. When it comes to getting tickets to entertainment events such as concerts or Broadway shows, I always think of Amex Concierge first. You can contact the concierge service by phone at (800) 525-3355 or by sending an email. If they get you on a list, do you still have to pay report. 19 2 comments share save hide report 19 Posted by15 hours ago American Express To Open Atlanta Centurion Lounge American Express offers a welcome bonus to new cardholders, which changes from time to time and sometimes includes enhanced points-earning opportunities. A few days ago, I heard from a friend with a Visa Infinite card who received free tickets to watch the new Batman movie, the Dark Knight Rises. American Express outages reported in the last 24 hours. For international collect calls, dial 954-473-2123. Wait staff are also ideal individuals to ask for recommendations on various dishes, as they're likely to have tried most of the items on the menu. They called 3 delivery companies, got quotes and summarised my options. When you use Amex Pay With Points, you get 1 cent per point toward your ticket.But those with the Amex Business Platinum Card can get a 35% points rebate (up to 500,000 points back per calendar year):. By calling the concierge number or emailing the Amex concierge email address, you can ask your concierge assistant to perform a variety of tasks. Perform lobby rounding to ensure patients are kept aware of their wait time expectations and that the waiting room area is clean, safe, and comfortable for patients, family, and visitors. I am going to vegas in August and was wondering if they are much help with getting into clubs? Log in or sign up to leave a comment Log In Sign Up. It's been 35 days since you posted and currently on the phone for over 2 hours. Internationally, you'll need to call 1-312-800-4290. Re: Visa Signature vs Amex Platinum Concierge *Warning* Semi Long Story. For years, I'd call or . . Come on, do your market segmentation and targeting properly - I have yet to meet a 12-year old girl that totes an Amex. Now through 12/31/21, enroll your card and spend $10+ at eligible U.S. small businesses to earn $10 back, up to 5x ($50 value). If you have a credit score in the 700s or upper 600s, you might be able to apply for one in as little as six months provided you have never missed a . Then use that same Card to pay and watch the rewards roll in. 4 Reasons why I love using American Express Concierge for Broadway tickets: They can get you into shows with hard-to-get tickets, such as Hamilton. With coronavirus and hoarding, finding toilet paper, Clorox wipes, and other necessities have been difficult. In my experience, the concierge usually asks for a not-to-exceed amount based on what you're trying to get done. They can make reservations for you, send a last-minute gift, or research an upcoming travel destination. Amex Gold. 1,757 Followers, 438 Following, 443 Posts - See Instagram photos and videos from WYDaily (@wydaily) I asked the concierge who 15 minutes later told me tickets were waiting for me to pick up at the entrance. Whether you need travel-related assistance, want tickets to a VIP event, or need a special gift delivered to your loved ones, Amex Platinum Concierge can help you. Trying to get reservations thru Amex, and seems like a long waiting period. American Express Travel Related Services Company, Inc., when acting solely as a sales agent for travel suppliers, is not responsible for the actions or inactions of such suppliers. 2 wait time: Amex Platinum (Platinum Card Concierge) 5 days: N/A: Chase Sapphire Reserve (Visa Infinite Concierge) 1 day (25 hours) 9 days: Citi Prestige (Citi . Using the Platinum Card Concierge is like having an assistant. If you need to buy something (from a place that takes American Express) they can make the purchase and put the charges on your card. Story continues AMA! Fast forward to June and August 2019, got 2 unsecured cards from Credit One and . I used to work as a concierge for Amex platinum and black cards (centurion). It largely depends on your credit history. The credit score needed for the American Express Platinum is generally above 700. $695. It still does raise the question of how do you earn the amazing Amex Centurion card. save. 1. The hotel concierge could not book and I woud've had to go to course super early to get on wait-list. The most exclusive concierge card in the world, the invitation-only American Express Centurion Black Card, comes with a $10,000 initiation fee and an annual fee of $5,000. 0 comments. I'm not sure about chat requests via the app. $250. We want you to be aware that certain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and may also provide incentives to . Several people have reported that the requests were never followed up on with Chase. Concierge Service. Amex cuts concierge service after review. Amex Platinum Card offers you 'Do anything' concierge, which assures you of assistance with a unique experience across the globe. Here is a quick overview of what the Amex Platinum and Amex Gold card offer. I learnt a lot of crazy things and was asked for a ton of interesting requests. If you have a Platinum or higher card, AmEx offers a concierge service. Patient Experience Concierge in Fort Worth, Texas, United States. In 2016, credit cards using the American Express network accounted for 22.9% of the total dollar volume of credit card transactions in the US. Long wait times for Concierge? You will receive the welcome gift within 6-8 weeks of payment of annual fee and upon spending INR 50,000 in first 2 months of Cardmembership. share. Here's why. Make Meal Requests Ahead of Time NEW YORK (AP) — American Express is buying the online reservation startup Resy, the companies announced Wednesday, the latest move by AmEx to establish and maintain a foothold for its card members in some of the world's most desired restaurants. For more information, click here. Like many members of the TPG team, one of my favorite benefits of The Platinum Card® from American Express has long been the generally fantastic "concierge" service. With mobile check-in added, Vouch's Digital Concierge is a full-suite hospitality solution with functionalities that enhance guest experience throughout the whole guest journey from pre-stay to post-stay.. Typically, Chase concierge service provides someone to speak with in under two minutes while American Express typically leaves people on hold for approximately 15 minutes before anyone comes to the phone. After reading reviews, it seems like the Amex CS/concierge team has really gone downhill- complaints that users have to wait for 40m-1hr just to reach someone on the phone, and once they reach them the Amex team is often unhelpful when it comes to their concierge service and or tells the user things that they could just do themselves. Even though I have multiple cards with $400+ annual fees, I've never really used this benefit. Amex Platinum. Inside the wildly exclusive concierge service that only keeps 50 clients at a time and charges $40,000 a year Mark Ellwood 2021-11-22T18:59:41Z 1-888-853-4458. 5x on . Despite the $699 annual fee (which . from you via email . no comments yet. American Express | Membership Rewards - Platinum Concierge (USA) no longer accepting email requests as of September 15, 2021 - The Points Guy is now reporting that as of August 18, Concierge will not be accepting email requests and will be phone call only. exclusive . According to Credit Karma, the average score is 715. Anyone else experiencing the same? I then had to enter my 16-digit credit card number and wait for the next menu to prompt me to press 1 for travel assistance, 2 for dining assistance or 3 entertainment assistance (i.e. The American Express Platinum Card is one of the leading travel rewards credit cards in Canada. Think Siri, but in the flesh and blood. American Express Concierge may perform select services at your request and on your behalf that are limited to: (i) purchasing of available event tickets, (ii) making of available dining or other reservations (which may include, for example, spa or golf), (iii) general travel-related inquiries, and (iv) shopping requests (which may include, for . Call 1-800-525-3355 to reach an American Express Concierge. . The wait times are getting worse not better. I've begun using the American Express Platinum concierge more and more as I have small tasks to complete or don't have time to go Google hunting for a restaurant or business. It seems this is really a cost cutting exercise as I suspect cardholders are much more likely to use this service when they can fire off an e-mail rather than calling in. The AMEX Centurion Lounge is looking for an experienced Lounge Attendant. Quick comparison of Amex Platinum vs. Amex Gold. Job ID: FHO3-13238_GRES-7885. I did the same for Hawaii asking for events for the day. We did anything our clients asked us, as long as it was legal and didn't breach any other client security. There is no service charge to use the concierge. First, there is the American Express Platinum Card, it has an annual fee of $450, so you have to really look at it and weigh out the benefits verse the amount you are paying per year to see if it is right for you. By calling the concierge number or emailing the Amex concierge email address, you can ask your concierge assistant to perform a variety of tasks. Let us take care of it. If you don't mind sticking with the same airline and want a more affordably priced travel card, then you may find . Adding one to three authorized users costs an additional $175 per year. Think Siri, but in the flesh and blood. You heard that right, 2 hours for a platinum card member. (Social Security Number, credit card or bank information, etc.) What Does American Express Concierge Offer? Concierge coordinated moving a large sectional couch from Costco 20 miles away to my apartment in the city. Other than that very good. American Express Concierge. Basically you call or email them a request and they will get back to you-usually within three days. Provided by experienced travel advisors ready to help you plan your trip 24 hours a day, 7 days a week. 1-630-350-4545 (if calling from outside Canada or the US) Mastercard World Elite Concierge. End of personal assistance for Platinum credit card customers leaves issuer with less scope to differentiate itself from its bigger rivals. You need your 15-digit card number when calling the concierge line, so I just keep the card in my wallet to easily access the services. Booking Movie Tickets with American Express Platinum Concierge I thought my requests were getting progressively easier, but apparently that's not the case here. One major element here: Tipping. There are no service charges for using . Amex cuts concierge service after review. All reserved tables will only be held for a maximum of 15 minutes after the confirmed reservation time. This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder . Any charges related to your request will be placed on your Platinum Card. Annual fee. I work in a Ticket Center a couple times a month, and I've gotten an amex concierge representative calling me on behalf of a customer a couple times. It is common for some problems to be reported throughout the day. The Delta SkyMiles® Gold American Express Card, by contrast, offers a more modest benefits package and significantly fewer miles per dollar spent.But it's a surprisingly good value for what you pay - especially when you take into account how much you save on checked baggage. American Express' By Invitation Only program offers once-in-a-lifetime premium experiences for eligible cardholders, like at the U.S. Open. Cardholders will instead need to call in to access the concierge service. 1-800- 895-2216 Toll-free within the U.S. This is so they can move people around to handle the call volume while they work to get more people to man the phones. Don't forget about the 35% rebate for Amex Business Platinum cardholders. 1 wait time: Email No. Concierge services can mimic the services of a valet or a personal assistant who . The Amex Platinum Card is one of the most valuable travel rewards credit cards available because of the unrivaled travel benefits it offers.. After reading a recent article, I was inspired to see if these credit card concierge services were actually useful . EDITOR'S OVERVIEW The Business Platinum Card® from American Express is the winner over The Platinum Card® from American Express.The American Express Business Platinum card is the better card overall because it offers a higher welcome bonus, 120,000 points for spending $15,000 within 3 months.The American Express Business Platinum card also offers bonus rewards in select business categories. AMA. Sort by. Even Abraham Lincoln: Vampire Hunter reads "American Express Platinum", more than Twilight! CareerBuilder TIP. The only "convenience" the customer seems to gain from it is that they don't have to wait on hold, the amex representative does. Starting at the World Mastercard tier, Mastercard credit cards also provide Mastercard Airport Concierge, which is a bit different than traditional credit card concierge services. Closing a secured credit card. It's also comical that the Centurion Lounges still have reduced hours despite having long wait times to enter. Any U.S. American Express cardholder can call the Global Assist Hotline for help with any travel that will take them more than 100 miles from home. George Chen . Platinum Card Concierge. Generally, a concierge service is a complimentary benefit offered by your credit card provider to handle your requests. Please check with your American Express Concierge service for full availability. Within the U.S., you can reach the concierge service at 1-877-660-0905. American Express Global Assist - Unlike many other concierge services, you don't need a premium card to be eligible for American Express Global Assist. American Express will discontinue concierge e-mail service for Platinum cardholders starting 8/18/21. If they were actively concerned, they would implement a call back feature which is available on other options within Amex. Table of contents [ show] Benefits of the Amex Platinum Card 6 Page fully loaded report with 3 different options per day. 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